Website Privacy Policy

Welcome to the Aexcelcorp.com website (the “Website”). Aexcel Corporation ( “we,” “us,” or “our”) respects the privacy of its customers and the visitors and users of the Website. This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of your Personal Information (as that term is defined below) we obtain about you based upon your use of the Website. By visiting the Website or using our services you agree to the terms of this Privacy Policy. If you do not agree to our Privacy Policy, do not use this Website. We may change this Privacy Policy at any time by posting the revised policy on the Website. Our continued use of the Website after a revised policy is posted will constitute your acceptance of and agreement to the new policy.  

INFORMATION WE COLLECT

When you use the Website, we may collect your Personal Information. By “Personal Information” we mean information about you that is personally identifiable to you, such as your name, address, email address, phone number and other nonpublic information.

You may choose to directly disclose Personal Information through the Website, but you are not obligated to do so. In some instances, if you do not provide information not all of the services offered through the Website may be available to you.  

You are responsible for ensuring the accuracy of the Personal Information that we collect from you. Inaccurate information will affect the use and effectiveness of our products and services and our ability to contact you.

The Website and our systems may collect information about you and your use of the Website. Our servers may automatically collect information, such as Internet Protocol (IP) addresses, browser type, pages visited, access times, duration of visit, referring URL, platform, links accessed, timestamp, and exit page information (“Automated Information”) with respect to each visitor to the Website.

We may receive Personal Information about you from other sources, including the websites and services to which the Website links. We may add this information to the information we have already collected about you in order to improve our products and services.

We use cookies and other electronic images (such as transparent gifs or pixels) on the Website. A "cookie" is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Generally, we use cookies to remind us who you are and to gather statistical information about usage of the Website.  We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). Preference and options configurations in your internet browser affect if and how a cookie will be accepted. You can change those configurations on your computer if you desire. Please consult your specific browser instructions to learn more about these features. By changing your preferences, you can accept all cookies, you can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to re-enter your information more often and certain features of the Website may be unavailable. We use information obtained through cookies for several reasons, including:

  1. Collection of anonymous tracking information on site usage patterns;
  2. To allow you to automatically access your account information, and make any changes to your personal information.

Information gathered through the use of cookies and other electronic images is used to continuously improve the site and users' experience with it. Other than information that facilitates your use and navigation of the site, it is not identified with you personally. In addition, when we send HTML-formatted email messages, we may include single-pixel GIFs to determine which email messages were opened or acted upon.

HOW WE USE AND DISCLOSE INFORMATION

In general, we use information collected, including Personal Information, to provide our and services, to respond to requests that you make, to inform you of other products or services available from us or our affiliates, to conduct research about your opinion of our services, to process transactions and to enable us to serve you more effectively. We do not use or disclose your Personal Information except as described in this Privacy Policy or as required by law.

We will not sell, rent, or share your Personal Information or Personal Health Information without your explicit consent, except as otherwise provided in this Privacy Policy. We may access or disclose your Personal Information, with or without notice, if we believe such action is necessary to: (a) comply with the law or legal process served on us; (b) protect and defend our rights or property (including the enforcement of agreements between you and us); or (c) as otherwise necessary to protect our legal interests.

We may also use the Personal Information that we obtain from you or from other sources for the following purposes:

To Provide and Improve Our Website, Products, and Services

We use the information that you provide for such purposes as responding to your requests, improving our websites, products and services, and communicating with you. We may combine your information with information that we collect from other sources (such as demographic data) to improve and personalize services. We may collect information for auditing, research, and analysis in order to maintain, protect, and improve our websites, products, and services.

To Track Site Traffic Information

As you navigate our Website, we may collect certain passive information, including your IP address, browser type and operating system. We may use your IP address to monitor your usage of the site.

Clear GIFs (also known as web beacons) are used in combination with cookies to help the Website operators understand how visitors interact with their websites. A clear GIF is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site. The use of a clear GIF allows the Website to measure the actions of the visitor opening the page that contains the clear GIF. We utilize clear GIFs to measure visitor behavior, to help us improve visitor experience, and to manage site content. We may use clear GIFs on this Website, in our emails, and in our advertisements on other websites.

In addition, we may use non business IP addresses and other automated information collected to track aggregate information regarding website traffic. One of the uses for which this data may be gathered is for statistical purposes so that we may analyze trends and performance over time.

To Transfer Information for Legal Purposes

We may need to disclose certain information to comply with a legal requirement (such as a law, regulation, court order, subpoena, or search warrant) in the course of a legal proceeding or in response to a law enforcement agency request. If we undergo a change of control (whether by merger, sale, or otherwise), or a sale or transfer of our business, stock, or assets, Personal Information could be disclosed or transferred as part of that transaction and your Personal Information could be used by the purchaser or other recipient of such information.

For Data Aggregation

We may disclose aggregated, nonpersonal data generated from our Website to third parties. Depending on the circumstances, we may or may not charge third parties for this aggregated, nonpersonal data. You grant us the right to accept payment or other remuneration for such data. We require parties with whom we share aggregated, nonpersonal data to agree that they will not attempt to make this information personally identifiable.

For Use with Third Parties

We may hire third parties to provide services on our behalf, such as performing statistical analysis, developing websites, and answering customer service and billing questions. We will give those third parties only the Personal Information they need to deliver the service for which they have been hired. We may also share your Personal Information with vendors or other third parties in order for them to provide you with offers that we think you will find valuable. We will require such third parties to maintain the confidentiality of any information we provide.

To drive traffic to your website and to make your website easier to find, we may disclose keywords about your business, your business name, general and specific descriptions about your business, information about your location, and information about your products and services to third-party services and to the general public.

We may also use third parties to maintain and store your Personal Information to process any payment you make to us. Generally, these third parties are required not to use your Personal Information other than to provide the services requested by us.

SHARING YOUR INFORMATION

If you grant access to your Personal Information to other individuals, entities, or websites, these other individuals, entities, and websites will be able to access your information and store a copy of it. Any copies of your information will be governed by that individual’s, entity’s, or website’s privacy policy. Others may be able to view your information from such copies. If you do not want information about you, including Personal Information, to be shared in this manner, do not use this feature. You may disconnect your account from a third party account at any time. We are not responsible for the use of your information by others to whom you grant access to such information.

PROTECTING THE CONFIDENTIALITY AND SECURITY OF INFORMATION

We are committed to protecting the security of your information. We have adopted commercially reasonable security measures consistent with industry practice that are designed to assist in protecting against the loss, misuse, and alteration of your Personal Information on which is under our control. As you know, no security system or system of transmitting data over the internet can be guaranteed to be 100% secure. Accordingly, you should not expect that any information provided to us or to any third party will always remain private.

DO NOT TRACK BROWSER SETTING

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a single website. For these purposes tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time.

How browsers communicate the Do Not Track signal is not yet uniform. As a result, we may not interpret or respond to Do Not Track signals communicated by your browser. Even so, as described more fully throughout this Privacy Policy, we limit our use and collection of your personal information.

For a description of Do Not Track protocols for browsers and mobile devices, or simply to learn more about the choices available to you, you can visit the All About Do Not Track website: http://allaboutdnt.com

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits California residents to request and obtain once a year, free of charge, information about the personal information (if any) that we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please email your request to ggarmone@aexcelcorp.com.

The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted by email at dca@dca.ca.gov, in writing at Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

ACCESS FROM OTHER COUNTRIES

This Website may be accessed from outside of the United States. When you submit personally identifiable information through the site, you understand that we may store, process, and access your information within the United States and otherwise outside of your country of residence and by using the Website you agree to allow us and our affiliates, service providers, and business partners to access, store, and use the data in any of the countries where we may store your information, including the United States, and you acknowledge that your information may not be subject to the same legal protections provided by your country of residence or citizenship.  

HOW TO UNSUBSCRIBE

Should you decide to stop receiving email communications or newsletters from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email. If at any time you wish to unsubscribe from any communications from us, you may do so by contacting us at ggarmone@aexcelcorp.com. Despite your indicated email preferences, we may send you email regarding updates to legal notices applicable to the account you created with us. From time to time, we may contact you by telephone to offer you products or services which we believe may be valuable to you. Should you prefer not to receive such calls, please advise the representative who contacts you or contact customer care at ggarmone@aexcelcorp.com.

PRIVACY OF MINORS

This Website is not intended for, nor do we knowingly collect any personally identifiable information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that their child has provided us with personally identifiable information, that parent or guardian should contact us if they want this information deleted from our systems. If we obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files, we will delete that information from our existing files. In addition, anyone under 18 years of age should seek his or her parent's or guardian's permission prior to disclosing any personal information through this Website.

LINKS TO OTHER SITES

Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for these outside websites or their content. Please be aware that the terms of our Privacy Policy do not apply to these outside websites.

CONTACT US

Should you have any questions or concerns regarding this Privacy Policy, please contact us as follows:

7373 Production Drive
Mentor, Ohio, 44060

By Phone: 800-854-0782

ADDITIONAL RIGHTS

You may have other privacy protections under applicable state laws. To the extent these laws apply, we will comply with them when we share information about you.

Effective as of: April 1, 2017