| 1. Does this vendor specialize in liquid or powder coating or both? | | | |
| 2. What are their manufacturing capabilities? Examples include: liquid coatings, sealants, equipment used, ability to formulate around my facility needs. | | | |
| 3. What are their core technologies? | | | |
| 4. How long have they been in business? Do they have a proven track record? | | | |
| 5. Are they a member of trade and business associations that specialize in the industry? | | | |
| 6. Do they have a Coatings Care Certification? | | | |
| 7. Does the vendor have a speedy response time when you need something? | | | |
| 8. Does the vendor have established lead times? | | | |
| 9. Does the vendor have logistics partners? | | | |
| 10. Is the vendor’s overall turnaround timely? | | | |
| 11. Do they meet mutually agreed upon deadlines? | | | |
| 12. Do their capabilities meet local, state, federal, and global established regulations? | | | |
| 13. Does the vendor stay current with the industry to predict pending regulations and constraints? | | | |
| 14. Does the vendor provide alternative technologies, products and services to keep in compliance? | | | |
| 15. Is their plant focused on using the latest technologies for efficient and effective solutions? | | | |
| 16. Do they update their customers’ formulations as new technologies become available? | | | |
| 17. Can you reach their team on a direct phone line or do you reach an automated phone system? | | | |
| 18. Do they offer for a chemist to come to your facility to review process and take ideas for change back to the lab? | | | |
| 19. Does the vendor’s technical service team visit to ensure quality and satisfaction? | | | |
| 20. Does the vendor have policies or procedures to gather any and all relevant information to make the most complete recommendation or offer the best solution? | | | |
